Voice apps
Call quality for over-the-top voice, modeled on the ITU approach.
WHATSAPP · TELEGRAM · FACETIME · MESSENGER
PRODUCT · QOS
Quality of experience, across the network
NetVision QoS measures how subscribers actually experience the network, app by app, and turns it into the signal operators need to keep them.
THE OTT ERA
Voice and video moved to the apps.
Quality moved with them.
Subscribers no longer judge an operator by its own voice and SMS. They judge it by how WhatsApp calls sound, how YouTube loads, how a game lags. Classic network KPIs, like call-drop and setup-success rates, never see this. The experience that drives loyalty now lives inside the apps.
WHAT WE MEASURE
Quality of experience, measured per service.
Not one network score, but the experience of the services subscribers actually use.
Video
Streaming quality, picture, loading time, and stalls, as the subscriber sees it.
YOUTUBE · ON-DEMAND · LIVE
Games
Real-time multiplayer experience under latency, packet loss, and jitter.
REAL-TIME MULTIPLAYER
WHY THIS MATTERS
Network quality is no longer a network metric.
It is churn economics.
×5
more likely to churn after a poor network experience.
up to 15%
churn reduction with an analytics-driven approach.
5–10%
capex savings by targeting investment where experience actually drops.
ON THE MAP
Experience, mapped to the network.
Quality of experience tied to each base station and sector, so operators see exactly where it drops.
Good
Acceptable
Critical
GRANULARITY
Quality, everywhere it happens.
Per app
Experience scored for each service, not a single blended number.
Per base station
Quality measured down to each station and sector across the network.
Per hour and day
Time patterns of degradation, read at a glance on a heatmap.
NETWORK PLANNING
Build where the experience hurts, not where the metric dips.
Operators usually invest where the network is congested or where coverage is thin. NetVision adds a third lens, where the experience is worst for real subscribers. Capex follows retention, not just the technical metric. This is the view classic network-monitoring tools do not provide.
BUILT ON STANDARDS
Calibrated on international standards
NetVision QoS is built on the ITU-T and 3GPP approach to quality of experience, the same canonical basis the industry uses, not a proprietary black box.
ITU-T G.1010
3GPP
CONTACT
Talk to our team
We will walk you through the platform and how it fits your environment